These terms govern your use of the cirkex platform. Please read them carefully before registering or placing any bets. By creating a cirkex account, you confirm that you have read, understood, and agreed to everything on this page.
A quick summary of the most important rules on cirkex before you read the full terms
Cirkex is strictly for adults. You must be at least 18 years old to register and play. We verify age during registration and reserve the right to request additional proof at any time. Underage accounts will be closed immediately.
Each player is allowed one cirkex account only. Creating duplicate accounts — whether under the same name, device, or payment method — is a breach of these terms and will result in all accounts being suspended and balances forfeited.
Cirkex only processes withdrawals to payment methods that are registered in your name. You cannot withdraw to a bKash or Nagad number that belongs to someone else. This rule protects all players on the platform.
All bonuses and promotions on cirkex come with their own wagering requirements and conditions. These are published alongside each offer. Attempting to abuse bonus terms — including multi-accounting to claim bonuses — will result in account suspension.
Any attempt to manipulate game outcomes, exploit software bugs, use automated betting tools, or collude with other players is strictly prohibited on cirkex. Violations result in permanent account closure and forfeiture of all funds.
Cirkex provides deposit limits, loss limits, and self-exclusion options. We encourage all players to use these tools. If you feel your gambling is becoming a problem, contact our support team — we will help you set restrictions on your account immediately.
Important: These Terms and Conditions constitute a legally binding agreement between you and cirkex. If you do not agree with any part of these terms, you must not use the cirkex platform. Continued use of cirkex after any update to these terms constitutes acceptance of the revised version.
By accessing, registering on, or using the cirkex platform in any way, you confirm that you have read these Terms and Conditions in full and that you agree to be bound by them. These terms apply to all users of cirkex, including visitors who browse the site without registering and registered players who actively use the platform.
Cirkex reserves the right to update or modify these terms at any time. When changes are made, the updated version will be published on this page with a revised date. It is your responsibility to check this page periodically. If you continue to use cirkex after changes are published, you are deemed to have accepted the updated terms.
These terms should be read alongside the cirkex Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and cirkex.
To register and use cirkex, you must meet all of the following requirements:
Cirkex reserves the right to request proof of age and identity at any point. If you cannot provide satisfactory verification, your account may be suspended and any pending withdrawals held until verification is complete. This is a standard anti-fraud and responsible gaming measure — not a penalty.
Note for Bangladesh players: Cirkex is designed for adult players in Bangladesh. By registering, you confirm that you are of legal age and that your use of the platform is consistent with the laws applicable to you personally.
Each individual may hold only one cirkex account. Registering multiple accounts — whether using different phone numbers, email addresses, devices, or payment methods — is strictly prohibited. If cirkex identifies duplicate accounts linked to the same individual, all accounts will be suspended and any balances may be forfeited.
When registering on cirkex, you must provide accurate and truthful information. This includes your real name, date of birth, and a valid mobile number. Providing false information during registration is a breach of these terms and may result in immediate account closure.
You are responsible for keeping your cirkex login credentials secure. Do not share your password with anyone. Cirkex will never ask for your password via email, SMS, or chat. If you believe your account has been accessed without your permission, contact cirkex support immediately at [email protected].
Cirkex accepts deposits via bKash, Nagad, Rocket, and local bank transfer. All deposits must be made from a payment method registered in your own name. Cirkex does not accept deposits from third-party accounts — if a deposit is received from a payment method not registered to the account holder, it may be reversed and the account suspended pending investigation.
Deposits on cirkex are processed instantly in most cases. If a deposit does not appear in your cirkex balance within 15 minutes, contact our support team with your transaction reference number and we will investigate promptly.
Important: Cirkex does not accept cryptocurrency, credit cards, or international wire transfers. All transactions must be conducted through the supported local payment methods listed above.
Withdrawals from cirkex are processed to the same payment method used for your most recent deposit, or to a verified payment method registered in your name. Cirkex does not process withdrawals to third-party accounts under any circumstances.
Most withdrawals on cirkex are completed within minutes for bKash and Nagad. Bank transfers may take up to 24 hours depending on your bank. If a withdrawal has not arrived within the stated timeframe, contact support with your withdrawal reference number.
Withdrawal tip: Complete your identity verification early so there are no delays when you want to withdraw. You can submit your verification documents through your cirkex account settings at any time.
Cirkex offers bonuses and promotions to both new and existing players from time to time. Each bonus comes with its own specific terms, including wagering requirements, minimum odds, eligible games, and expiry dates. These terms are published alongside each offer and must be read before claiming any bonus.
General bonus rules that apply across all cirkex promotions unless stated otherwise:
Wagering requirements: When a bonus has a wagering requirement of, for example, 20x, it means the bonus amount must be bet a total of 20 times before any withdrawal is permitted. Check each promotion page for the specific requirement that applies.
All games available on cirkex use certified random number generators (RNG). Game outcomes are independent, unpredictable, and cannot be influenced by cirkex or by any player. RTP (Return to Player) percentages are published for each game and represent the theoretical long-term return — they do not guarantee any specific outcome in any individual session.
In the event of a technical fault during a game round — such as a disconnection or server error — cirkex will attempt to resolve the round based on the game state at the time of the fault. If a round cannot be completed, the stake for that round will be returned to your cirkex balance. Cirkex's decision on disputed game rounds is final.
The following actions are strictly prohibited on cirkex. Engaging in any of these behaviours will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities:
Zero tolerance: Cirkex operates a zero-tolerance policy on fraud and cheating. Any account found to be engaged in prohibited conduct will be permanently closed and all funds forfeited. Cirkex cooperates fully with law enforcement where required.
Cirkex is committed to responsible gaming. We provide tools that allow players to manage their gambling activity, including deposit limits, loss limits, session time reminders, and self-exclusion. These tools are available in your cirkex account settings and can be activated at any time.
If you choose to self-exclude from cirkex, your account will be suspended for the period you select. During a self-exclusion period, cirkex will not send you promotional communications and you will not be able to log in or deposit. Self-exclusion requests are processed within 24 hours.
If you are concerned about your gambling habits, we encourage you to use these tools and to speak with our support team. Cirkex takes responsible gaming seriously — it is not just a legal requirement for us, it is a genuine part of how we operate.
Cirkex collects and processes personal data in accordance with our Privacy Policy. By registering on cirkex, you consent to the collection and use of your data as described in that policy. Your data is used to operate your account, process payments, verify your identity, and comply with legal obligations.
Cirkex does not sell your personal data to third parties. Data may be shared with payment processors, identity verification providers, and regulatory bodies where required by law. All data is stored securely using industry-standard encryption.
Full details: For complete information on how cirkex handles your personal data, please read our Privacy Policy.
Cirkex provides its platform on an "as is" basis. While we work hard to maintain uptime and reliability, we cannot guarantee that the platform will be available at all times or free from technical errors. Cirkex is not liable for losses arising from platform downtime, technical faults, or interruptions outside our reasonable control.
Cirkex is not responsible for any losses you incur as a result of your own gambling decisions. Online gaming involves risk and you should only ever bet amounts you can afford to lose. Cirkex's liability to any player is limited to the balance held in that player's account at the time of any dispute.
You may close your cirkex account at any time by contacting our support team at [email protected]. Upon closure, any remaining balance will be returned to your verified payment method, provided all wagering requirements on active bonuses have been met.
Cirkex reserves the right to suspend or permanently close any account that is found to be in breach of these terms. In cases of suspected fraud, money laundering, or prohibited conduct, cirkex may freeze account funds pending investigation. If the investigation confirms a breach, funds may be forfeited.
Cirkex may update these Terms and Conditions at any time. When material changes are made, we will notify registered players via email or an in-platform notification. The updated terms will be published on this page with a revised effective date.
If you do not agree with any changes to these terms, you should stop using cirkex and close your account. Continued use of the platform after the effective date of any update constitutes your acceptance of the revised terms.
If you have any questions about these Terms and Conditions, or if you need to raise a dispute or complaint, please contact the cirkex support team. We aim to respond to all enquiries within 24 hours.
Disputes: If you have a complaint about a game outcome or account decision, please contact support with full details. Cirkex will investigate all complaints fairly and respond with a decision within 5 business days.
You've read the rules — now join over 500,000 Bangladesh players and start playing fair on cirkex